Scaling Orthodontic Practices: Lessons in Leadership With Dr. Sami Webb

INspired INsider Podcast

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12d ago 37:21

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Dr. Sami Webb is the CEO of EPIC4 Specialty Partners, an organization partnering with only specialists — recognizing that the dental specialist has different needs than a general practitioner. She is the Founder of Webb Orthodontics, an organization providing patients with the best possible orthodontic care with the highest degree of technical excellence, caring, and respect. Since establishing her practice in 2004, Dr. Webb has expanded Webb Orthodontics to six locations across Nebraska and Wyoming. As CEO of EPIC4, she leads a doctor-owned, doctor-led specialty partnership organization operating over 60 orthodontic and pediatric dentistry practices across multiple states.

In this episode…

Starting and scaling a successful dental or orthodontic practice can feel overwhelming, especially when faced with high patient volume, limited resources, and the stress of managing clinical and business operations. Add to that the challenge of finding and retaining quality team members while maintaining consistent care across multiple locations, and the path to sustainable growth can seem nearly impossible. How do leaders in healthcare balance quality care, business efficiency, and team culture?

Dr. Sami Webb, an orthodontic specialist with over 20 years of experience, shares how she navigated these challenges by building strong systems, mentoring staff, and creating a patient-centered practice. She highlights the importance of hiring a consultant to bring clarity and improve operations, embrace consistent processes, and learn from early mistakes. Dr. Webb also explains how she transformed her leadership style from micromanaging to empowering others while maintaining high standards. Her approach to team communication, use of checklists, and commitment to underserved communities provide a practical roadmap for others in the profession.

In this episode of the Inspired Insider Podcast, Dr. Jeremy Weisz interviews Dr. Sami Webb, CEO of Epic4 Specialty Partners and Founder of Webb Orthodontics, about growing a multi-location dental practice while preserving care quality. Dr. Webb discusses overcoming burnout, creating scalable systems, and leading with empathy. She also talks about mentorship, Medicaid patient care, and building community trust.

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