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Tech Won't Save Us: Chatbots Are Repeating Social Media’s Harms w/ Nitasha Tiku
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Paris Marx is joined by Nitasha Tiku to discuss how AI companies are preying on users to drive engagement and how that’s repeating many of the problems we’re belatedly trying to address with social media companies at an accelerated pace.
Nitasha Tiku is a technology reporter at the Washington Post.
Tech Won’t Save Us offers a critical perspective on tech, its worldview, and wider society with the goal of inspiring people to demand better tech and a better world. Support the show on Patreon.
The podcast is made in partnership with The Nation. Production is by Kyla Hewson.
Also mentioned in this episode:
- Nitasha wrote about how chatbots are messing with people’s minds.
- Paris wrote about Mark Zuckerberg’s comments about people needing AI friends.
- AI companies are facing ongoing lawsuits over harmful content.
Chapters
1. Intro (00:00:00)
2. How have chatbots evolved since 2022 (00:05:01)
3. Have chatbots have become more capable over time (00:09:20)
4. What drives chatbot evolution (00:10:58)
5. What pressures are AI companies facing (00:12:38)
6. How are users engaging with chatbots (00:15:54)
7. How are AI companies prioritizing growth over user well-being (00:17:17)
8. AI companies internal research is opaque, limited, and misguided (00:28:14)
9. How are chatbots being used for companionship (00:36:30)
10. How are AI companies likely to push for profitability (00:45:32)
11. Will AI repeat the mistakes of social media (00:49:21)
12. Outro (00:52:59)
173 episodes
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