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Convenience retail is slowly outpacing fuel sales at gas stations. Gasoline is no longer the main draw for customers; instead, they’re looking for a brand experience. Convenience store brands are trying to create a unique customer experience within their stores to attract people who may not even need gasoline.
So, how can IoT transform the journey of the convenience store owner? In this episode, General Manager of Insite360, Rachel Collins explains the change in convenience retail goals, how automation eases the burden on overloaded retail vendors, and why culture is the key to a successful shift.
Join us as we discuss:
- How the convenience store industry has transformed
- The pros of remote operations management
- How IoT fuelled automations are increasing efficiency
- How to expand offerings without increasing labor
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