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Is your cybersecurity vendor helping—or just selling? In this insightful conversation from IT Nation Secure 2025, Joey Pinz chats with Paul Lupo of Bitdefender about what it really takes to support Managed Service Providers (MSPs) in today’s evolving threat landscape.

🧩 Paul, a Boston native turned Orlando tech leader, shares how Bitdefender's new innovations—like the Phaser tool for proactive threat lockdown—are built with MSPs’ workflows and real-world risks in mind. He breaks down how MSPs can reduce tool sprawl, cut costs, and stay ahead of compliance without overwhelming their teams.

👨‍👧 Paul also reflects on his journey through support, engineering, and sales, how he's helping his own kids stay safe online, and why laughter and empathy are crucial tools in cybersecurity leadership.

🔥 Top 3 Highlights:

  1. 🛠️ How Phaser automates security based on real user behavior—before threats hit
  2. 📉 Why Bitdefender’s platform replaces 4–5 tools in one console
  3. ❤️ How Paul defines success: happiness, presence, and protecting what matters most

📲 Hashtags:

#JoeyPinzPodcast #ITNationSecure #MSPCommunity #Bitdefender #CybersecurityLeadership #PhaserTool #AIandCyber #SmartSecurity #FamilyFirst #ZeroTrust

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657 episodes