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We trace the shift from passive tools to proactive AI agents and show why design now means building trust, boundaries, and clear goals. From memory controls to uncertainty cues, we map the guardrails that turn raw capability into a reliable collaborator.
• hammer versus helper framing of agents
• autonomy, adaptability, goal orientation as pillars
• risks of fluent but unreliable systems
• designer’s role as steering, brakes, and safety
• memory scope, retention limits, and a forget button
• designing for uncertainty, clarification, and escalation
• moving from prompt tweaks to goal architecture
• becoming a pilot, not a passenger
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Chapters

1. From Passive Tools To Agents (00:00:00)

2. Hammer Versus Helper Analogy (00:00:41)

3. Three Pillars Of Agency (00:01:45)

4. The Sociopath Problem And Risk (00:03:07)

5. Designing Trust: Memory And Control (00:04:05)

6. Embracing Uncertainty And Escalation (00:05:26)

7. From Passenger To Pilot (00:06:39)

8. Designing Intelligence And Trust (00:07:39)

9. Closing Reflection And Prompt (00:08:04)

10 episodes