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In this episode of the Leadership Growth Wheel series, Kate Megaw, Ryan Smith, and Anu Smalley unpack the often-overlooked domain of Operational Leadership. Strategy may set the direction, but without operational leadership, organizations stall.

They explore how leaders at every level-whether in the C-suite or on the frontlines-play a role in translating bold visions into reliable, measurable results.

Together they dive into the three pillars of operational leadership:

  • Process Optimization – finding better ways to work without cutting corners
  • Culture Building – fostering trust, collaboration, and psychological safety
  • Resource Management – strategically aligning time, people, and budgets for maximum impact

You’ll also hear practical stories, common pitfalls (like shiny object syndrome and burnout blindness), and tips for creating alignment without micromanagement.

Join them as we highlight why operational leadership is the engine of lasting success.

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145 episodes