In this special episode of LawTech Talks, produced in partnership with Actionstep, we unpack the challenges being faced by firms big and small, their technological priorities versus the reality being experienced on the ground, and how tech can better enable the achievement of those priorities.

Host Jerome Doraisamy welcomes back Actionstep’s regional vice president in ANZ, Zahn Nel, to discuss the myriad challenges being faced by firms across the spectrum at present and what can be learnt from those challenges, law firms’ top priorities in the current climate, and the disconnect between priorities and on-the-ground realities.

Nel also delves into issues surrounding client expectations, changing the mindset of leadership and the firm more broadly, defining digital maturity, questions that firms need to be asking to ensure tech can properly enable change, revenue capture and compliance readiness, practical steps to better achieve a firm’s priorities, frequency of evaluation of progress, and ensuring the firm’s strategy is fit for purpose.

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