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The Growth Key - Shane Cronin, Co-President of SoftwareOne, North America

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Manage episode 464751692 series 2909979
Content provided by Ben Fanning. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ben Fanning or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Unlock Exponential Growth

Co-President of SoftwareOne, North America, Shane Cronin, shares a story about a team member going above and beyond for a Fortune 50 customer.

It's a story that demonstrates the power of customer obsession and the impact it can have on a business.

This interview will make you think differently about how you approach customer service and the importance of empowering your team to go above and beyond. You'll hear how SoftwareOne's customer-centric approach has helped them become a leader in the tech world. And you'll learn how to create a culture of customer obsession that can drive incredible results.

You'll also discover:

  • A Strategy for "Why"
  • How to Build a Framework
  • The Key to Data-Driven Decisions
  • A Blueprint for Going the Extra Mile
  • How to Create a Customer-Centric Culture

Have you ever experienced a moment of truly exceptional customer service? Share your story in the comments below!

----------

Follow Shane on LinkedIn: https://www.linkedin.com/in/shanecronin/

Learn more about SoftwareOne: https://www.softwareone.com/en-us

-----

Connect with the Host, #1 bestselling author Ben Fanning

Speaking and Training inquires

Subscribe to my Youtube channel

LinkedIn

Instagram

Twitter

  continue reading

381 episodes

Artwork
iconShare
 
Manage episode 464751692 series 2909979
Content provided by Ben Fanning. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ben Fanning or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Unlock Exponential Growth

Co-President of SoftwareOne, North America, Shane Cronin, shares a story about a team member going above and beyond for a Fortune 50 customer.

It's a story that demonstrates the power of customer obsession and the impact it can have on a business.

This interview will make you think differently about how you approach customer service and the importance of empowering your team to go above and beyond. You'll hear how SoftwareOne's customer-centric approach has helped them become a leader in the tech world. And you'll learn how to create a culture of customer obsession that can drive incredible results.

You'll also discover:

  • A Strategy for "Why"
  • How to Build a Framework
  • The Key to Data-Driven Decisions
  • A Blueprint for Going the Extra Mile
  • How to Create a Customer-Centric Culture

Have you ever experienced a moment of truly exceptional customer service? Share your story in the comments below!

----------

Follow Shane on LinkedIn: https://www.linkedin.com/in/shanecronin/

Learn more about SoftwareOne: https://www.softwareone.com/en-us

-----

Connect with the Host, #1 bestselling author Ben Fanning

Speaking and Training inquires

Subscribe to my Youtube channel

LinkedIn

Instagram

Twitter

  continue reading

381 episodes

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