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HBO and The Ringer's Bill Simmons hosts the most downloaded sports podcast of all time, with a rotating crew of celebrities, athletes, and media staples, as well as mainstays like Cousin Sal, Joe House, and a slew of other friends and family members who always happen to be suspiciously available.
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In this episode, we sit down with Hanna Bauer, CEO and Founder of HEARTnomics Enterprises, to talk about a challenge many organizations don’t see coming: the human cost of hyper-focused process improvement.
Hanna’s worked across manufacturing, education, and organizational development, and now partners with leaders to build systems that perform—not just on paper, but in practice. She shares why organizations often miss the mark by optimizing processes without addressing the cultural friction, burnout, and misalignment that quietly erode performance.
We explore:
- Why so many operational excellence efforts fizzle out—despite sound process design
- How to recognize the “invisible waste” of human potential
- Why system redesign must go hand-in-hand with leadership and communication
- How Hanna's entrepreneurial journey has shaped her frameworks like HEART, BEAT, and CORE
- The tension between designing a scalable business and building one that fits your life
Whether you're in biopharma, operations, or leading your own company, this episode challenges the idea that better processes automatically lead to better outcomes. True excellence comes when systems are designed with the people who power them.
https://www.linkedin.com/in/bauerhanna/
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Learn more about us by visiting: https://sigmalabconsulting.com/
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Chapters
1. Welcome And Guest Introduction (00:00:00)
2. Failure As Catalyst For Human Focus (00:03:11)
3. Fear, Uncertainty And Lost Hope (00:07:46)
4. Process Metrics Versus Purpose (00:13:25)
5. Culture, Safety And Resistance (00:18:00)
6. Leadership, Emotion And Complexity (00:23:35)
7. Trust Building And Humility (00:29:15)
8. Listening As A Leadership Discipline (00:34:35)
9. Self-Awareness Before Team Awareness (00:40:25)
10. Pace, Rest And Preventing Burnout (00:46:05)
32 episodes
