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HBO and The Ringer's Bill Simmons hosts the most downloaded sports podcast of all time, with a rotating crew of celebrities, athletes, and media staples, as well as mainstays like Cousin Sal, Joe House, and a slew of other friends and family members who always happen to be suspiciously available.
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Emily Sander talks about what to do when a Business Development Rep starts doing graphic design, website tweaks, and HubSpot updates instead of making calls. She shares ways to set clear expectations, give frequent feedback, and explains when it's time to let someone go if things don't change. Examples include weekly check-ins, specific quotas, and distinguishing useful creativity from distracting tasks.
Links Mentioned:
Free Resources:
- Strategic Planning Checklist
- Chief of Staff Skills Assessment Checklist
- A Day in the Life of a Chief of Staff
- Chief of Staff Toolkit
Get in Touch With Emily:
- Connect on LinkedIn
- Follow on YouTube
- Learn more about coaching
- Sign up for the newsletter
- Clarity Call with Emily
Who Am I?
If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.
Time Stamps:
00:57 Coaching and Feedback Essentials
01:38 Clarifying Roles and Responsibilities
02:46 Distinguishing Productive vs. Distracting Activities
04:58 Implementing Accountability Measures
08:35 Addressing Cold Calling Challenges
09:58 Making the Tough Decision to Move On
13:12 Final Thoughts and Listener Engagement
Chapters
1. Listener Q&A: Managing Sales Reps Who Focus on Rebranding Over Revenue (00:00:00)
2. Coaching and Feedback Essentials (00:00:57)
3. Clarifying Roles and Responsibilities (00:01:38)
4. Distinguishing Productive vs. Distracting Activities (00:02:46)
5. Implementing Accountability Measures (00:04:58)
6. Addressing Cold Calling Challenges (00:08:35)
7. Making the Tough Decision to Move On (00:09:58)
8. Final Thoughts and Listener Engagement (00:13:12)
234 episodes
