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HBO and The Ringer's Bill Simmons hosts the most downloaded sports podcast of all time, with a rotating crew of celebrities, athletes, and media staples, as well as mainstays like Cousin Sal, Joe House, and a slew of other friends and family members who always happen to be suspiciously available.
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What can a law firm learn from a tech startup?
In this episode, I sit down with Manny Griffiths, CEO and co-founder of Hona, to talk about how his journey, from selling pest control door to door to building a 67-person legal tech company, is full of lessons for law firm owners looking to grow without burning out.
We talk about:
- The real-world use cases for AI in law firms (including after-hours lead capture)
- Why “automate the redundant to empower the personal” is more than a catchy phrase
- How to hire and fire with clarity, and why doing both faster might save your culture
- What pain journaling is, and how it’s boosting settlement values for personal injury firms
Manny also opens up about Hona’s early days: working out of his basement, building a sales team through a window, and how venture capital changed their growth trajectory.
Learn more about Hona’s VoiceAI and connect with Manny here:
🔗 Hona on LinkedIn: linkedin.com/company/honasoftware
👋 Manny Griffiths: linkedin.com/in/manny-griffiths/
🎧 Tap play to learn how startup thinking can unlock your firm’s next chapter.
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Brian Glass is a nationally recognized personal injury lawyer in Fairfax, Virginia. He is passionate about living a life of his own design and looking for answers to solutions outside of the legal field. This podcast is his effort to share that passion with others.
Want to connect with Brian?
Follow Brian on Instagram: @thebrianglass
Connect on LinkedIn
Chapters
1. Introducing Hona's AI Receptionist (00:00:00)
2. Manny Griffiths' Journey to Legal Tech (00:01:19)
3. Door-to-Door Sales Experience (00:06:08)
4. From Filevine to Founding Hona (00:09:49)
5. Managing Growth: Lessons from 3 to 67 Employees (00:16:11)
6. How Hona Uses AI Internally (00:21:40)
7. The Future of Voice AI in Law Firms (00:29:55)
8. Setting Client Expectations with Technology (00:35:32)
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