The American healthcare system is one of the most innovative in the world. But it’s also riddled with complex challenges, such as access to affordable medications, inefficiency and administrative burdens, and communication barriers between providers. There’s clearly a better way—and at Surescripts, we have a unique sightline into what that may be. In this series, host Melanie Marcus, Chief Marketing Officer of Surescripts, sits down with today’s most inspiring and innovative leaders in healt ...
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Chapters
1. Setting The Unscripted Stage (00:00:00)
2. Why Mid‑Size Stories Teach More (00:02:40)
3. Selling By Serving, Not Chasing (00:05:20)
4. Culture As Contagious Behavior (00:09:05)
5. Growth Pains At Thirty People (00:12:45)
6. Overhiring, VC Pace, And Tenure (00:16:20)
7. Diagnosing Without Distorting Behavior (00:19:40)
8. Remote Culture, Post‑COVID Realities (00:22:05)
9. The Playbook: Soil, Seeds, Water (00:26:10)
10. Systems, Feedback, And Tactics (00:30:15)
11. Engagement Models And Measurement (00:33:10)
12. Founder Involvement And Scale (00:36:10)
13. Biggest Mistake: Believing Words Over Patterns (00:40:00)
14. Mission: Better Work As Common Ground (00:43:30)
15. Reflections And Closing Gratitude (00:46:00)
102 episodes