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Content provided by Live Your Edge Podcast and Gilbert Joa. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Live Your Edge Podcast and Gilbert Joa or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
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How to Create an Amazing Customer Experience

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Manage episode 281257055 series 2444741
Content provided by Live Your Edge Podcast and Gilbert Joa. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Live Your Edge Podcast and Gilbert Joa or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Key Takeaways:

  • Customer-centric vs Company centric
  • Removing customer pain points
  • Taking your experiences to the next level
  • VOC (Voice of the customer) and AOC (Action of the customer)
  • Small changes you can make (SPE)

If you wanna learn more about Dan Gingiss check out his:
LinkedIn: @dangingess
Twitter: @dgingess
Website: https://dangingiss.com/

  continue reading

111 episodes

Artwork
iconShare
 
Manage episode 281257055 series 2444741
Content provided by Live Your Edge Podcast and Gilbert Joa. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Live Your Edge Podcast and Gilbert Joa or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Key Takeaways:

  • Customer-centric vs Company centric
  • Removing customer pain points
  • Taking your experiences to the next level
  • VOC (Voice of the customer) and AOC (Action of the customer)
  • Small changes you can make (SPE)

If you wanna learn more about Dan Gingiss check out his:
LinkedIn: @dangingess
Twitter: @dgingess
Website: https://dangingiss.com/

  continue reading

111 episodes

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