Share
))
HBO and The Ringer's Bill Simmons hosts the most downloaded sports podcast of all time, with a rotating crew of celebrities, athletes, and media staples, as well as mainstays like Cousin Sal, Joe House, and a slew of other friends and family members who always happen to be suspiciously available.
…
continue reading
Manage episode 516783726 series 3688148
Content provided by Megan Glover & Isaac Pellerin, Megan Glover, and Isaac Pellerin. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Megan Glover & Isaac Pellerin, Megan Glover, and Isaac Pellerin or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
Mike McGill, a former CNN producer turned water utility communicator, joins Isaac and Megan to unpack what utilities get wrong about communication, and how they can get it right before a crisis hits. Drawing from decades in crisis communication, Mike explains how proactive messaging protects reputations, why transparency is strategic, and how small utilities can punch above their weight.
Topics Covered:
• How a $1.2 billion consent decree pulled Mike into water communications
• Lessons from launching WaterPIO and serving utilities in 20+ states
• The dangers of “check-the-box” compliance on PFAS and LCRI rules
• How to communicate before a crisis rather than during one
• The importance of collaboration between utilities, schools, and health departments
• Why earned media still beats TikTok for trust and reach
• What “planned transparency” looks like in practice
Key Takeaway:
Proactive communication isn’t just good PR...it’s operational resilience. Hear from the expert who’s helped utilities turn crisis moments into trust-building opportunities.
13 episodes
