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HBO and The Ringer's Bill Simmons hosts the most downloaded sports podcast of all time, with a rotating crew of celebrities, athletes, and media staples, as well as mainstays like Cousin Sal, Joe House, and a slew of other friends and family members who always happen to be suspiciously available.
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In this episode of Monument Matters, host Mike Johns talks with Mike Lannen, digital strategist and founder of Eternity, about how artificial intelligence is reshaping monument businesses. From sales and marketing to customer service and design, AI can streamline repetitive tasks and free up time for what matters most—serving families. Lannen shares practical, affordable ways small shops can start using AI today, along with insights on addressing staff concerns and keeping the “human touch” central to every memorial project. Discover how one simple AI tool could save you 30 minutes this week—and open the door to new efficiencies across your business.
18 episodes
