Before the COVID pandemic in 2019, McGohan Brabender’s Strategy & Innovation team anticipated the necessity for employers to examine their employee benefit offerings. As the pandemic dust clears, we are eager to finally dig deeper and share how employees call the shots, creating “The New Member Journey.” Join Kenzie for the first episode of The Member Journey series on Side Affects. Kenzie is joined by Dave Homan, Director of Strategy & Innovation, who shares how these new factors of work-life balance have created the perfect storm of requested benefits. It is essential to listen to your employees and their needs for a benefits package, so start here on Side Affects to learn more.