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Global Business Services (GBS) companies come in many shapes. Deriv is an online brokerage firm that turned Kigali, Rwanda, into one of its global delivery locations. I spoke with Godfrey Zveynika, the Country Manager, about Kigali as Deriv's decision for its Africa office, about Rwanda as a possible destination for other GBS firms, about Kigali's eco-system of digital services exporters, and about the pros and cons of different African countries for building service export clusters in the coming years.Show less

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17 episodes