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In this episode of The Mental Health Business Mentor Podcast, host Dr. Margo Jacquot welcomes Dr. Nadia Alsamadi, a queer and non-binary Palestinian-American clinical psychologist, educator, and founder of Beyond the Binary Psychotherapy & Consulting. Together, they discuss the critical role of the initial consultation call in client retention and practice success.
Dr. Alsamadi provides a structured, five-step approach to conducting effective consultation calls, ensuring both clinicians and potential clients benefit from the process. As the mental health landscape shifts post-pandemic, fewer clients are readily available, making it more important than ever for therapists to refine their approach and create a welcoming, structured, and intentional client experience.
Throughout the conversation, Dr. Alsamadi emphasizes the importance of setting expectations, determining administrative fit, and balancing compassion with the business side of therapy. They also highlight best practices for addressing client risk factors and communicating identity and approach in a way that fosters trust and therapeutic alignment.
Resources:

• Dr. Alsamadi's guide to an effective consultation call. This free version includes a sample of scripts, with info to contact Dr. Alsamadi for the full paid version.
• Dr. Alsamadi continuously updates this resource guide that includes crisis and warm lines, support/peer spaces, and coping skills.
• Dr. Alsamadi's Psychology Today profile and practice website.

Additional Resources:

• Therapy Access Project
• Inclusive Therapists Directory

Connect with Dr. Alsamadi:
[email protected]
https://www.linkedin.com/in/nadiaalsamadi1/
Dr. Margo Jacquot is the award-winning founder and Chief Care Officer of The Juniper Center, one of the largest woman-owned counseling and therapy practices in the Chicago area. With over 20 years of experience, she specializes in trauma recovery, addiction treatment, and LGBTQ-affirming therapy. Dr. Jacquot is also the host of the "Mental Health Business Mentor" podcast, where she shares insights on running a successful mental health practice.
Connect with Dr. Margo Jacquot:
Website: thejunipercenter.com
Instagram: @thejunipercenter
Facebook: The Juniper Center

Dr. Margo Jacquot is the award-winning founder and Chief Care Officer of The Juniper Center, one of the largest woman-owned counseling and therapy practices in the Chicago area. With over 20 years of experience, she specializes in trauma recovery, addiction treatment, and LGBTQ-affirming therapy. Dr. Jacquot is also the host of the "Mental Health Business Mentor" podcast, where she shares insights on running a successful mental health practice.

thejunipercenter.com

Connect with Dr. Margo Jacquot:

• Website: thejunipercenter.com
• Instagram: @thejunipercenter
• Facebook: The Juniper Center