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Episode 7: Repeat Revenue: 6 Retention Tactics to Turn One-Off Clients into Raving Fans | with Kylie Harper

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Manage episode 483852413 series 3659739
Content provided by Kylie Harper. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Kylie Harper or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Struggling to turn one-time clients into loyal, repeat buyers? You're not alone—and you're definitely not failing. You're just missing a proven retention strategy. This episode of Micropreneur Mastery with Kylie Harper is your no-fluff, high-impact guide to keeping clients coming back again and again—without spending a dime on ads.

🔥 Why This Episode Matters:
Acquiring a new customer costs 5–7x more than keeping one you already have. Boost retention by just 5%, and profits can skyrocket 25–95%. (Yep, those stats are straight from Forbes and Wharton.) In today’s ultra-competitive solopreneur and small business space, sustainable revenue = loyal clients. If you're running lean and wearing all the hats, this episode is your game-changer.

🎯 Inside This Action-Packed Episode:

Make unforgettable first impressions – onboarding secrets that spark instant trust
Stay top-of-mind without being annoying – value-driven check-ins that feel like gifts
Deliver personal touches & wow moments – surprise rewards that inspire referrals
Turn customers into brand advocates – build mini marketing armies
Make reordering brain-dead simple – tech and timing hacks to lock in repeat sales
Depart gracefully – build bridges, not burnouts, for long-term loyalty

🚀 Plus: Two quick mid-roll polls to help you apply what you’re learning in real time.

🎧 Whether you’re a freelancer, coach, creative, consultant, or e-com warrior, this episode delivers battle-tested retention tactics that scale with your sanity—and your schedule.

☕️ So grab your coffee (or sparkling water), hit play, and let’s build the kind of business that customers never want to leave.

💡 Your Micro-Challenge: Pick ONE tactic from today’s show to implement by Friday. Then share your results (win or fail!) using #MicropreneurMastery on X. Kylie will feature her favorite in next week’s episode!

👇 Hit follow, leave a review if this sparked ideas, and share it with a business bestie who's ready to ditch the client-churn cycle for good.

  continue reading

12 episodes

Artwork
iconShare
 
Manage episode 483852413 series 3659739
Content provided by Kylie Harper. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Kylie Harper or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Struggling to turn one-time clients into loyal, repeat buyers? You're not alone—and you're definitely not failing. You're just missing a proven retention strategy. This episode of Micropreneur Mastery with Kylie Harper is your no-fluff, high-impact guide to keeping clients coming back again and again—without spending a dime on ads.

🔥 Why This Episode Matters:
Acquiring a new customer costs 5–7x more than keeping one you already have. Boost retention by just 5%, and profits can skyrocket 25–95%. (Yep, those stats are straight from Forbes and Wharton.) In today’s ultra-competitive solopreneur and small business space, sustainable revenue = loyal clients. If you're running lean and wearing all the hats, this episode is your game-changer.

🎯 Inside This Action-Packed Episode:

Make unforgettable first impressions – onboarding secrets that spark instant trust
Stay top-of-mind without being annoying – value-driven check-ins that feel like gifts
Deliver personal touches & wow moments – surprise rewards that inspire referrals
Turn customers into brand advocates – build mini marketing armies
Make reordering brain-dead simple – tech and timing hacks to lock in repeat sales
Depart gracefully – build bridges, not burnouts, for long-term loyalty

🚀 Plus: Two quick mid-roll polls to help you apply what you’re learning in real time.

🎧 Whether you’re a freelancer, coach, creative, consultant, or e-com warrior, this episode delivers battle-tested retention tactics that scale with your sanity—and your schedule.

☕️ So grab your coffee (or sparkling water), hit play, and let’s build the kind of business that customers never want to leave.

💡 Your Micro-Challenge: Pick ONE tactic from today’s show to implement by Friday. Then share your results (win or fail!) using #MicropreneurMastery on X. Kylie will feature her favorite in next week’s episode!

👇 Hit follow, leave a review if this sparked ideas, and share it with a business bestie who's ready to ditch the client-churn cycle for good.

  continue reading

12 episodes

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