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Tanja Wiehoff shares her journey from musical theatre to Microsoft 365 consulting, revealing how she helps organisations adopt Copilot and build an AI-first mindset. She outlines practical strategies for executive training, change management, and fostering AI fluency across teams.
👉 Full Show notes
https://www.microsoftinnovationpodcast.com/759
🎙️ What you’ll learn
- How to guide organisations through Copilot adoption
- Ways to build an AI mindset across different roles
- Why executive buy-in is critical for AI success
- How to run effective Copilot workshops and labs
- What makes AI fun and engaging for everyday users
✅ Highlights
- “You have to build up an AI mindset with all the employees.”
- “Executives have to be a role model when it comes to AI usage.”
- “It doesn’t make any sense to train them and then leave them alone.”
- “Copilot isn’t always faster—it’s better quality and more creative.”
- “We enable users before they even get a Copilot licence.”
- “It’s not always about ROI—sometimes it’s just better work.”
- “I use Copilot nearly every hour.”
- “You need ongoing training and a knowledge platform.”
- “Fun use cases matter—even if they don’t save money.”
- “There’s no blueprint—it depends on company culture.”
- “Executive sessions must be fast-paced and interactive.”
- “The service agent even suggests when to publish the survey.”
🧰 Mentioned
- Microsoft 365: https://www.microsoft.com/en-us/microsoft-365
- Copilot: https://www.microsoft.com/en-us/microsoft-365-copilot
- Viva Connections: https://www.microsoft.com/en-us/microsoft-viva/connections
- Viva Engage: https://www.microsoft.com/en-us/microsoft-viva/engage
- SharePoint Online: https://www.microsoft.com/en-us/microsoft-365/sharepoint/collaboration
- GPT-5 (OpenAI): https://openai.com/gpt-5
- Microsoft MVP YouTube Series - How to Become a Microsoft MVP - https://www.youtube.com/playlist?list=PLzf0yupPbVkqdRJDPVE4PtTlm6quDhiu7
✅ Keywords
copilot, ai mindset, microsoft 365, executive training, change management, viva engage, sharepoint online, gpt-5, intranet, service agent, adoption strategy, business transformation
If you want to get in touch with me, you can message me here on Linkedin.
Thanks for listening 🚀 - Mark Smith
Chapters
1. From Theatre to Tech: Building AI Mindsets That Stick (00:00:00)
2. From Musical Theater to Tech: A Nonlinear Journey (00:03:05)
3. Breaking into M365: The Startup That Sparked a New Direction (00:05:10)
4. Copilot’s Arrival: A Career Transformed (00:05:54)
5. Building an AI Mindset: The Real Challenge in Adoption (00:08:13)
6. Executives First: Why Leadership Must Model AI Use (00:10:42)
7. The Aha Moment: Personalizing AI for Leaders (00:13:40)
8. Agents of the Future: Why the Service Agent is a Game-Changer (00:15:09)
762 episodes
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