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The show that helps you maximize your wealth by turning complex financial situations into actionable advice. On Your Money. Your Mission., we answer the questions you’ve been asking about -- financial planning, investing, retirement and everything in between. Whether you’re navigating the complexities of the market or looking for the best ways to save or spend your money, tune in to hear from experienced financial advisors with JFG. Walk away from each episode with savvy tips and financial t ...
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#690 Ready for a masterclass in grit, customer service, and unconventional scaling — all from a founder who built a booming merch company from scratch? In this episode, host Brien Gearin chats with Ethan Dowie, founder of Indigo Promotions, who went from making 400+ cold calls with zero traction to landing Zappos as one of his very first clients. Ethan breaks down how he bootstrapped his business, navigated fulfillment before he had any systems, built a powerhouse customer-first team, and eventually brought manufacturing in-house to compete with massive players like 4imprint and VistaPrint. If you want to understand what it really takes to build a product-based business that stands out, this conversation delivers!
What we discuss with Ethan:
+ Bootstrapping Indigo Promotions
+ Landing Zappos after 496 cold calls
+ Early fulfillment challenges
+ Finding reliable factories and partners
+ Bringing production in-house
+ Building a customer-service-first culture
+ Leveraging big clients to win bigger clients
+ Organic marketing and behind-the-scenes content
+ Handling complex custom projects
+ Scaling the team and future growth vision
Thank you, Ethan!
Check out Indigo Promotions at IndigoPromos.com.
Follow Ethan on Instagram and LinkedIn.
Watch the video podcast of this episode!
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691 episodes
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