In this episode, host Kendall Raessler interviews Eric Dillon, the President of General Bank Canada, who shares invaluable experiences and wisdom from his professional journey. Eric discusses his career shift from chemistry to economics, his progression from retail banking to leading small banks, and the impactful lessons he learned as a first-time CEO. Throughout the conversation, Eric emphasizes the importance of mentorship, self-development, and the need to cultivate leaders within the organization. He also sheds light on his approach to work-life balance, strategic scaling, and leveraging technology for efficiency.

Join us for a compelling and insightful conversation with Eric Dillon as we uncover the mind matters behind successful leadership.

Timestamps

00:00 U of A grad switched from chemistry. Branch manager.

03:14 Grew up in retail banking, facing challenges.

06:46 Leading means checking the ego, seeking help, and delegating.

11:59 Innovative achievements, proud mentorship, and social impact.

15:55 Striving for improvement, being honest with oneself.

16:40 Consolidate tasks and focus on priorities.

22:54 Technology levels the playing field for banks.

23:58 AI improved the loan approval process and minimized losses.

Connect with Eric Dillon

LinkedIn: https://www.linkedin.com/in/ericjdillon/?originalSubdomain=ca

Website: https://www.generalbank.ca/