In this episode, we dive into the world of community banking with Crystal Dionne, CEO of Primary Bank. With a dynamic transition from a long career in municipal finance to the high stakes of founding and leading a community bank during a tumultuous economic period, Crystal shares her story.

From building the bank from the ground up to navigating through a global pandemic, fostering a workplace culture, and embracing technology to better serve clients, Crystal offers invaluable wisdom for anyone looking to understand the nuances of leadership and entrepreneurship in the banking sector.

Join us as Crystal unfolds the lessons learned on this extraordinary journey, offering guidance for fellow leaders on empowering teams and navigating change.

Timestamps

00:00 Transition from municipal finance to the banking industry.

06:24 Transitioning roles required different levels of responsibility.

08:06 Culture and training challenges in a small bank.

12:42 Balancing challenges, finding purpose in everyday work.

16:19 Local banks serving small businesses, fueling growth.

18:25 Primary Bank offers creative customized solutions for businesses.

23:18 Youthful financial institutions prioritize modern technology.

25:33 The CEO role is about energizing and empowering people.

Connect with Crystal Dionne

LinkedIn: https://www.linkedin.com/in/crystal-dionne-cpa-7a5b8327

Website: https://www.primarybanknh.com/