Season 6, Episode 20: Are Chatbots Driving ECommerce Sales? (with Rishabh Jain) Mobile Dev Memo podcast

My guest on this episode of the podcast is Rishabh Jain, the CEO and co-founder of FERMÀT Commerce, an eCommerce advertising optimization platform. Rishabh most recently joined the podcast in June for an episode of the MDM Mailbag.

In this episode, Rishabh and I discuss the impact of chatbot discovery on eCommerce sales, including over Black Friday. Among other things, we speak about:

The current state of AI search with respect to eCommerce, and how are chatbots are influencing eCommerce purchases now
The likely trajectory of "agentic commerce" over the next 12-18 months
How eCommerce retailers are adapting to chatbots and other forms of AI search
ChatGPT's Instant Checkout and whether that reflects a durable business opportunity for OpenAI or other companies

Thanks to the sponsors of this week’s episode of the Mobile Dev Memo podcast:

⁠Xsolla⁠. With the Xsolla Web Shop, you can create a direct storefront, cut fees down to as low as 5%, and keep players engaged with bundles, rewards, and analytics.
⁠INCRMNTAL⁠⁠⁠. True attribution measures incrementality, always on.
⁠Universal Ads⁠ is Comcast’s self-serve TV ads platform that lets you launch campaigns in minutes across premium inventory from NBC, Paramount, Warner Bros. Discovery, Roku, and more.

Interested in sponsoring the Mobile Dev Memo podcast? Contact ⁠⁠Marketecture⁠⁠.

The Mobile Dev Memo podcast is available on:

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Season 6, Episode 20: Are chatbots driving eCommerce sales? (with Rishabh Jain)

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