In this heartfelt fifth episode of 'Moderating Life,' hosts Edgardo and Elvia dive deep into the art of listening and what it takes to be a truly exceptional moderator in market research. They share personal anecdotes and insights, emphasizing the importance of adaptability, emotional intelligence, and genuine connection with participants. The duo discusses how understanding the vibe and rhythm of a group is crucial, how to frame the right questions, and the magic that happens when you create a space where people feel truly heard. They also touch on the delicate balance of maintaining the client's objectives while being present with participants, the role of flexibility in uncovering unexpected insights, and the unique 'moderator's high' that comes from those golden moments of deep connection and discovery. The episode is filled with reflections on their journey, the challenges and rewards of the profession, and the profound impact of making every participant feel like the most important person in the room.

Connect with Edgardo on LinkedIn: https://www.linkedin.com/in/edgardodlg/

Connect with Elvia on LinkedIn: https://www.linkedin.com/in/elviadelagarzamorales/

Visit our website: dlgresearch.com

Join us for the next chapter of our 20-year journey! Share your thoughts on this episode with the hashtag #ModeratingLife or tag us online!