Episode #14 - Dealing With Competition
Manage episode 482969610 series 3622743
Starting a business and finding yourself surrounded by competitors? That’s not a problem—it’s validation. In this episode, Chris and Dennis dive into what competition really means for a new or growing business and how to navigate it without panicking, discounting, or losing sight of your value.
From naming and branding to customer service and quality control, the conversation highlights what it takes to stand out—especially in saturated markets. Real-world stories from the Cape Cod Gutter Monkeys show how the right approach to differentiation can help you grow a loyal customer base and even earn the respect of your competitors.
They also explore how consistency in marketing, a strong brand identity, and clear communication help build long-term customer relationships. Whether you're launching a new venture or looking to take your small business to the next level, this episode is packed with insight on how to win smart—not cheap.
Chapters
1. Welcome to Dealing with Competition (00:00:00)
2. Having Competition Means Market Demand (00:05:20)
3. Product, Service, and Price Balance (00:12:22)
4. What Makes Customers Choose You (00:19:15)
5. Branding: Living Rent-Free in Customers' Minds (00:29:45)
6. Naming and Marketing Your Business (00:38:28)
7. Rising Above: Doing Quality Work (00:44:15)
14 episodes