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Louis remains focused on helping you retain customers, avoid negative comments about your business and to learn from every complaint. This episode is for your entire staff. Louis defines the seriousness of every complaint whether it is real or not. Here he explains it is not the reality of the complaint you necessarily need to address, but the appearance to your customer. Listen to his conversation about the best customer training you can acquire directly from that unwanted complainer.

This short one minute welcome will set the stage for Louis Feuer's many podcast and provide you information for contacting Louis about programs for your business colleagues. Visit www.DynamicSeminars.com for more information.

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44 episodes