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On today’s program, Scott Eder (Courtland Consulting) continues talking with dedicated professionals who navigate complex cases, balance legal and emotional challenges and make a real difference in families lives every day. Listen as Scott hosts an engaging conversation with Gretchen Smith (Deputy Director of Establishment for Westmoreland County Domestic Relations in Pennsylvania). Gretchen shares how she got started in child support, and worked her way up the ranks from caseworker, to Deputy Director of Establishment. She talks about making a difference in the lives of individuals, and the appreciation and gratitude received from parents when they receive payments; and also some challenges and rewards of the job.

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213 episodes