This should be an episode that makes you scratch your head! On this episode of the Next Level Idea podcast we have the honor of speaking to Dr. Brian Blackwood from Boulder, CO. Dr. Blackwood made the decision earlier this year to understand the avalanche of costs affecting representatives that enter into medical facilities across the country. It has become thousands of dollars per year withe zero benefits, horrific customer service, and zero focus on the customer - the representative. Dr. Blackwood spoke with executives in several of these companies and shares his findings. His passion to understand what is occurring is just the beginning of what he believes needs to be thoroughly vetted and investigated. Thank you Dr. Blackwood!