In this episode of NRG Insights, Marcus kicks off our new series, The Leadership Sessions, where he speaks to the people building teams, leading from the front, and shaping the culture of financial services.

This week, Marcus is joined by Abi Pickford, Intermediary Sales & Operations Director at Together. Abi’s worked across financial services for over a decade, moving from debt management to underwriting, to sales operations leadership, and she’s developed a reputation for building teams that back themselves and each other.

They dive into what leadership in sales really looks like, and the traits that separate managers from true leaders.

If you lead a sales team, want to move into leadership, or just want to build a better culture within your business, this one’s a must-listen.

In this episode:

• How Abi built her leadership career in financial services
• What great sales leaders do differently
• Why resilience is the most important leadership skill
• How to balance coaching with giving people independence
• The link between culture and performance
• How Together builds an inclusive, supportive environment

Who is Abi Pickford?

Abi Pickford is the Intermediary Sales & Operations Director at Together, where she’s responsible for leading the intermediary channel and sales operations. She’s spent over 13 years in finance, starting in personal finance management and debt management before progressing into operations and leadership roles. Abi is passionate about team culture, creating environments where people feel supported to grow, and is a proud mum of one.

If you like this episode, don’t forget to share and tag NRG in your post and let us know what you liked so we can record more fantastic content for you.