Manage episode 523490534 series 2878267
Most tradesmen are still running their business like it’s 1998 — paper pads, handwritten diaries, random receipts stuffed in glove boxes, and customers slipping through the cracks.
Meanwhile, the lads using proper systems are pulling ahead FAST… building better reputations, charging more, and scaling with half the stress.
In this episode, Wayne & Andy rip into the truth:
If you don’t have solid systems, you don’t have a business.
You’ve just got a job… and a stressful one.
This episode breaks down:
🔥 Why job management systems are now essential in 2025
🔥 The four systems every serious trade business MUST have
🔥 Why using paper, pads and “memory” is costing you thousands
🔥 How systems instantly boost your professionalism
🔥 The #1 reason tradesmen lose customers (and how to stop it)
🔥 The truth about reminders, reviews, quotes & invoicing
🔥 How automations can replace hours of boring admin
🔥 Why systems help you CHARGE more
🔥 The real reason one-man bands resist tech
🔥 How Wayne & Andy built 1,000+ reviews using systems alone
🔥 A full breakdown of a real customer journey — automated end-to-end
PLUS:
Wayne shares the exact process his business uses to run breakdowns, reminders, reviews, invoicing, payment chasing and follow-ups without lifting a finger.
Andy explains how systems allowed him to scale quickly, manage engineers properly, and stop drowning in manual admin.
If you’re grafting nonstop but still feel disorganised…
If your diary is chaos…
If you keep “meaning to” send quotes, chase invoices or ask for reviews…
If customers fall through the net…
This episode will change everything.
Systems aren’t a cost.
They’re the engine.
And if you don’t build it, your competitors will leave you behind.
129 episodes