Building Connections: People, Technology, And Financial Services One Vision Fintech Fuse podcast

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Building Connections: People, Technology, and Financial Services

One Vision fintech fuse

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published 16d ago

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Content provided by Theodora Lau. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Theodora Lau or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

In this episode of One Vision, host Theo welcomes Pamela Villanova, VP of Digital Banking at American Eagle Financial Credit Union. They discuss the credit union's major milestone in conducting a digital banking conversion and the multi-year journey it entailed. Pam shares insights into the strategic focus they adopted, emphasizing user experience, data utilization, and the importance of partnerships. The conversation also delves into broader industry trends, such as the rapid adoption of AI and blockchain, and the importance of human connection and adaptability in the face of accelerating change. Tune in to learn about the future of digital banking and how to balance the diverse member needs and innovation.

00:00 Introduction and Guest Welcome

01:17 Digital Banking Conversion Journey

04:01 Strategic Focus and Challenges

06:56 Lessons Learned and Industry Insights

10:44 Balancing Member Needs and Innovation

19:28 Future Challenges and Opportunities

30:47 Conclusion and Final Thoughts

#AI #FinancialServices #BankingIndustry #DigitalTransformation #Innovation

Find Pamela Villanova on LinkedIn: https://www.linkedin.com/in/pamela-villanova/

Find Theodora Lau on LinkedIn: https://www.linkedin.com/in/theodoralau/

🔗My latest book: Banking on (Artificial) Intelligence: https://www.bankingonaibook.com/

🔗About Unconventional Ventures and the One Vision Podcast: https://www.unconventionalventures.com/

Hosted on Acast. See acast.com/privacy for more information.

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353 episodes

#Business #Fintech #Sustainability #Financial Inclusion #Tech #Theodora Lau #Banking #Entrepreneurship #Startups #Founders #Venture Capital #Stephanie Foster #Barb Maclean #Innovation #Women In Fintech

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