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Content provided by Trudy Rankin. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Trudy Rankin or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
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Welcome to an exciting new season of the podcast Your Career: Choice or Chance? - as we dive into the ever-evolving world of GenAI in the Workplace and explore the latest trends, experiences, and career journeys shaping the future of work as AI is increasingly ingrained in it. Each episode provides fresh insights, addressing the transformative influence of GenAI in shaping the workforce of tomorrow, making it a must-listen for anyone interested in staying ahead in the ever-evolving world of ...
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Why the Right Questions Can Set Your Community Up for Success: A Conversation with SPI Pro’s David Masnato
Manage episode 382699239 series 3325807
Content provided by Trudy Rankin. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Trudy Rankin or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
Building a community can be a really tough job. People come and go for so many reasons.
Sometimes it’s because they’ve outgrown what the community can offer. Sometimes it’s because life just happens and they need to cut back on expenses or take a break for awhile or whatever. And sometimes people leave because they weren’t a good fit in the first place and didn’t find what they were looking for in that community.
In today’s episode I’m talking with David Masnato, the Community Experience manager for Pat Flynn’s SPI Pro community. Earlier this year, he participated in my Quiz Creators Course and Coaching program because he was interested in learning how to use quizzes to make the SPI community member experience even better.
So I asked him if he’d share his thoughts about the Quiz Creators Course and the process we used to help him create quizzes which are already having a positive impact on the customer journey for SPI Pro members.
Listen in as David, a highly experienced community manager, shares the reasons:
- Why both he and SPI are so intensely focused on improving customer experience
- How he identified ways to use intake and exit form questions to more deeply understand what potential customers are looking for from the SPI community, before they join
- How asking great questions in the form of quizzes is a highly effective way to gather data that makes it possible to identify gaps in user experience
- How the Quiz Creators Course and Coach program taught him to think differently about questions and the role they can play in understanding customers needs
RESOURCES MENTIONED
SPI Pro Community (affiliate link)
SPI All Access Pass (affiliate link)
Want regular access to tips, techniques and advice from experts about growing your business? Sign up here.
See omnystudio.com/listener for privacy information.
100 episodes
Why the Right Questions Can Set Your Community Up for Success: A Conversation with SPI Pro’s David Masnato
Online Business Launchpad | Start An Online Business | Online Business Growth
Share
Manage episode 382699239 series 3325807
Content provided by Trudy Rankin. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Trudy Rankin or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
Building a community can be a really tough job. People come and go for so many reasons.
Sometimes it’s because they’ve outgrown what the community can offer. Sometimes it’s because life just happens and they need to cut back on expenses or take a break for awhile or whatever. And sometimes people leave because they weren’t a good fit in the first place and didn’t find what they were looking for in that community.
In today’s episode I’m talking with David Masnato, the Community Experience manager for Pat Flynn’s SPI Pro community. Earlier this year, he participated in my Quiz Creators Course and Coaching program because he was interested in learning how to use quizzes to make the SPI community member experience even better.
So I asked him if he’d share his thoughts about the Quiz Creators Course and the process we used to help him create quizzes which are already having a positive impact on the customer journey for SPI Pro members.
Listen in as David, a highly experienced community manager, shares the reasons:
- Why both he and SPI are so intensely focused on improving customer experience
- How he identified ways to use intake and exit form questions to more deeply understand what potential customers are looking for from the SPI community, before they join
- How asking great questions in the form of quizzes is a highly effective way to gather data that makes it possible to identify gaps in user experience
- How the Quiz Creators Course and Coach program taught him to think differently about questions and the role they can play in understanding customers needs
RESOURCES MENTIONED
SPI Pro Community (affiliate link)
SPI All Access Pass (affiliate link)
Want regular access to tips, techniques and advice from experts about growing your business? Sign up here.
See omnystudio.com/listener for privacy information.
100 episodes
All episodes
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Similar to Online Business Launchpad | Start An Online Business | Online Business Growth
Some Goodness is hosted by Richard Ellis, a seasoned sales leader passionate about inviting top business minds to share their wisdom. Each episode is only 15-20 minutes, perfect for your commute or workout.
…
continue reading
Welcome to an exciting new season of the podcast Your Career: Choice or Chance? - as we dive into the ever-evolving world of GenAI in the Workplace and explore the latest trends, experiences, and career journeys shaping the future of work as AI is increasingly ingrained in it. Each episode provides fresh insights, addressing the transformative influence of GenAI in shaping the workforce of tomorrow, making it a must-listen for anyone interested in staying ahead in the ever-evolving world of ...
…
continue reading
Call them changemakers. Call them rule breakers. We call them Redefiners. And in this provocative podcast, we explore how daring leaders from across industries and around the globe are redefining their organizations—and themselves—to create extraordinary impact in today’s rapidly changing world. In each episode, Russell Reynolds Associates Leadership Advisor Hoda Tahoun and former CEO Clarke Murphy host engaging, purposeful conversations with leaders in and out of the business world who shar ...
…
continue reading
Alessandro Bogliari, CEO and Co-Founder of The Influencer Marketing Factory, a global influencer marketing agency, talks with great guests about influencer marketing, social media, the creator economy, social commerce and much more.
…
continue reading
1
The Brutal Truth about Sales and Selling - We interview the world's best B2B Enterprise salespeople.
Brian Burns
10k279
No BS Allowed - Are you sick of empty suits telling you to work harder? - Learn about The Maverick Selling Method, which models the world's best salespeople and what they do differently. If you are in sales and are passionate about selling, you will like this podcast. The focus is on b2b sales and selling. If you are selling or in sales, this podcast is for you. I cover cold calling, spin selling, challenger sale, solution selling, and advanced selling skills. Strategic selling, LinkedIn, sa ...
…
continue reading
The Partnership Economy explores the power of partnerships through candid conversations and stories with industry leaders. Our hosts, David A. Yovanno, CEO and Todd Crawford, Co-founder, of impact.com, unpack the future of partnerships as a lever for scale and an opportunity to put the consumer first.
…
continue reading
Kipp Bodnar (HubSpot’s CMO) and Kieran Flanagan (Zapier’s CMO), lead you down the rabbit hole of marketing trends, growth tactics and innovation. On the way you’ll pick up undiscovered strategies to give you that slight edge for success. These are not your typical twitter thread regurgitated marketing tactics that everyone is doing. These are new methods, with unfiltered examination of successful fresh ideas.
…
continue reading
Master the best of what other people have already figured out. “The highest density of wisdom per episode of any podcast.” If you like what we're doing, please hit the follow button. It's a small thing, but it helps us keep going. Thanks for listening. My newsletter: https://fs.blog/newsletter/ My books: https://fs.blog/books/ IG: https://www.instagram.com/farnamstreet LI: https://www.linkedin.com/in/shane-parrish-050a2183/
…
continue reading
Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
…
continue reading
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
…
continue reading
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