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In this September Product Update, Luminous introduces powerful features focused on financial and fulfillment control. We unveil customizable invoice templates and bi-directional Credit Memo sync with QuickBooks, streamlining wholesale AR management. Plus, learn how to set fulfillment priority preferences by customer, utilize the new Inventory Aging Report for better visibility, and manage all return orders directly within Luminous.

Meet Jared & Billy

Jared Ward, Founder and CEO of Luminous, is a former DTC founder and sourcing executive who built the platform to eliminate the operational drag caused by fragmented, manual supply chain workflows. Billy Bush, Head of Product Strategy, complements this vision with a decade of expertise in systems design, ensuring Luminous delivers practical, high-impact tools that bridge the gap between complexity and clarity, ultimately helping multi-warehouse, high-volume e-commerce brands scale efficiently.

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Chapters

1. Monthly Product Update Kickoff (00:00:00)

2. Fulfillment Priority by Customer and Order (00:00:06)

3. Custom Invoice Templates and Labels (00:00:54)

4. Credit Memos and QuickBooks Sync (00:01:28)

5. Tags and Custom Field Inheritance (00:02:22)

6. Inventory Aging and Ship Windows (00:02:57)

7. Manual Returns and RMA Management (00:03:31)

8. Wrap Up and Sign Off (00:04:03)

49 episodes