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The show that helps you maximize your wealth by turning complex financial situations into actionable advice. On Your Money. Your Mission., we answer the questions you’ve been asking about -- financial planning, investing, retirement and everything in between. Whether you’re navigating the complexities of the market or looking for the best ways to save or spend your money, tune in to hear from experienced financial advisors with JFG. Walk away from each episode with savvy tips and financial t ...
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Today on the show, Matt and David sit down with Sam Levine and Stephanie Nguyen, formerly of the FTC under Lina Khan, to discuss the dark side of customer loyalty programs like frequent flyer miles, corporate discount cards, and ordering apps from chains like Starbucks and McDonalds. Their new paper, The Loyalty Trap: How Loyalty Programs Hook Us with Deals, Hack our Brains, and Hike Our Prices, exposes the lengths these programs go to to get you into their ecosystem in order to harvest your data, exploit it, and manipulate you to spend more, sometimes with surveillance pricing strategies. Together they discuss why these programs have proliferated, why they are so effective, and why they have been so difficult to regulate.
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