We launch our series on "The State of Civility in America" with a lively conversation with Catherine Ryan Hyde, New York Times Best-Selling Author of "Pay It Forward." Catherine has written 40 books, including her latest novel "Boy Underground" which was just published. The theme of civility runs through all her writing. In this conversation, she shares the insights she has gained through her writing about the qualities that can make our world a nicer place, and what we can do about the rapidly declining state of civility in our own country.