In Part 1 of this 2-part miniseries, our co-hosts, Jason Rowland and Nick Agnetti sit down with Gerry McGowan, Executive Director US Network for Asendia, LIVE from PARCEL Forum '25 to talk about big upgrades to Asendia’s U.S. delivery capabilities.

The conversation highlights a new diversified U.S. carrier network, built to improve speed, reduce costs, and upgrade the final-mile experience. The new Ground Service is live, an express option launches 2026 giving global shippers faster 2-day options into the US, and Asendia global subs are already seeing faster 1–3 day delivery and meaningful savings. Optimized for lightweight DTC parcels, the network also brings multiple delivery attempts, lower return costs, and video proof of delivery, with plans to open these domestic options to U.S. shippers soon.

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Learn more about this topic:

• Asendia: E-commerce and mail delivery to and from North America

As an Executive Operations Leader with 20+ years of experience, Gerry has a background spanning supply chain, logistics, and e-commerce. He is well-versed in cost savings strategies, vendor relationship management, and strategic planning. Gerry has leveraged proven success in complex problem-solving and providing strategic solutions to drive operational optimization to global organizations.

Key Takeaways:

• The evolution of e-commerce has significantly altered the necessity of having a dedicated website.
• In today's digital landscape, social media advertising serves as a primary driver of product demand.
• Asendia is developing a diversified carrier network to enhance shipping speed and cost-effectiveness.
• The new solutions being implemented have already demonstrated a substantial reduction in delivery times for packages.
• Increased delivery attempts and video proof of delivery are invaluable enhancements to customer service.
• The transition from traditional postal solutions to modern carriers yields multiple operational advantages.