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What if the fastest way to scale a factory starts with a backyard barbecue? We sit down with Steve Salisbury, Director of Technology at Hoff Companies, to explore how real relationships, flexible thinking, and relentless execution fuel growth across the door and window industry. From ERP implementations and VoIP rollouts to doubling a facility and adding new glass lines, Steve shows how to turn messy change into a working system people trust.
We dig into how belief, flexibility, and real relationships drive progress in the door and window industry, tracing Steve’s journey from accounting and software implementations to scaling Western Window’s operations. Hoff’s century-long pivots show why evolving beats standing still, and why authentic leadership makes change stick.
Topics covered:
• Ownership mindset balanced with humility
• Hoff history from sawmills to millwork to windows
• Consolidating IT systems and moving to VoIP
• Choosing and implementing ERP and configuration software
• Building trust through genuine relationships and hospitality
• Skills for the next generation: flexibility and organization
• Authentic leadership and leading by example
• Why nothing is ever finished and why that’s good
If you enjoyed today's conversation, be sure to subscribe on your favorite podcast platforms and follow Paradigm on LinkedIn and YouTube to catch more stories, insights, and ideas from your peers across our industry
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Software for the Building Industry | Paradigm’s software solutions help organizations throughout the supply chain to boost sales, reduce costs, and become more competitive. We exclusively serve the building industry, and we’ve developed our solutions with your unique challenges in mind.
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Chapters
1. Change, Flexibility, And Ownership Mindset (00:00:00)
2. Show Intro And Purpose (00:00:36)
3. Meet Steve And His Many Hats (00:01:01)
4. Career Path From Accounting To ERP (00:01:41)
5. Dog Wash Serendipity And Return To Hoff (00:03:00)
6. Implementations, IT Consolidation, And VoIP (00:03:15)
7. Industry Relationships And Hospitality (00:04:24)
8. Hoff History And Strategic Pivots (00:06:14)
9. Investing In Western Window Growth (00:08:20)
10. Problem Solving And Saying Yes (00:10:38)
11. New Guard Skills: Be Flexible And Organized (00:12:34)
12. Work Like It’s Yours, Without Pretending (00:14:48)
13. Authenticity, Calling BS, And Balance (00:16:24)
14. Closing Thanks And A Classic Stevism (00:20:24)
15. Subscribe And Follow Paradigm (00:21:07)
10 episodes
