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How can business help solve society’s biggest challenges? Welcome to Take on Tomorrow, the award-winning podcast from PwC that examines the biggest problems facing society and the role business can—and should—play in solving them. Hosts Femi Oke and Lizzie O’Leary talk to industry innovators, tech trailblazers and visionary leaders from around the globe about timely topics: from the climate transition to AI and data; and from the future of food to how we build, move and power the world.
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With the economic climate rattling businesses and investors alike, holding on to your customers is more important than ever. But how do you cut through the noise of your most vocal customers to understand how the rest are feeling?
In this episode, host Piers Marais talks to Saskia de Jong, Director of Customer Success at Avinode Group, and Sergi Albiol, Commercial Director at Lano, about the need for a company-wide approach to building relationships, why the customer isn’t always right, and the role AI has to play in keeping customers happy.
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227 episodes
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