Artwork
iconShare
 
Manage episode 492994464 series 2937583
Content provided by Ashleigh Goodchild. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ashleigh Goodchild or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Send us a text

Giselda Accinelli from M-Motion Prestige Properties in Queensland shares her property management journey, focusing on delivering exceptional service through personal connection and a quality-over-quantity approach to business growth.
• Based in the Sorrento bundle area with a beautiful office that feels like home
• Growing steadily with about 70 properties, prioritizing quality management over rapid expansion
• Recruited a trainee property manager she met as an Uber driver who demonstrated exceptional work ethic
• Passionate about providing personalized property management that justifies higher fees (7-8.5%) versus discount agencies (5%)
• Shares story of a $1,800/week property severely damaged under a discount agency's management
• Emphasizes the importance of regular property inspections and personal contact with tenants to identify issues early
• Cautious about excessive automation and AI, preferring to maintain control over critical processes
• Views property management as building long-term relationships with owners and tenants
• Trains new team members thoroughly by focusing on fundamentals and gradually increasing responsibilities
• Believes in the value of introducing team members to owners to build trust and transparency
PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE

We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive.

This podcast is sponsored by Property Insurance Plus.

The PIP Advantage for Landlord Insurance

Up to $70,000 contents cover included in our landlords policies

14 months cover for just 12 months premium in your first year

Further discounts when you have three or more properties insured through PIP

24/7 Australia-wide claims service
Online Real Estate Agent Portal for easy access and management

Visit their WestOz Trades Air Conditioning Services | Perth, Western Australia

Support the show

  continue reading

Chapters

1. Catching Up: New Office and Growth (00:00:00)

2. Recruiting From Unexpected Places (00:03:46)

3. The Value of Quality Management (00:09:04)

4. Owner Education and Property Maintenance (00:17:16)

5. Technology vs. Human Connection (00:29:59)

6. Training New Property Managers (00:45:38)

7. Guilty Pleasures and Final Thoughts (00:53:35)

191 episodes