At Flagger Force, safety is more than policy—it’s their culture. And it starts with smart, accessible training and open communication. Luke Lazar and Leslie McRobbie of Flagger Force, an industry-leading, short-term traffic control company, share how their “In the Zone” app and FF Learn microlearning program are keeping thousands of field employees engaged, informed, and safe every single day.

Show Notes:

Chances are that if you drive in a region where Flagger Force is working, their team members have guided you safely through a construction zone. Luke Lazar and Leslie McRobbie of Flagger Force share how innovative strategies—from mobile apps to microlearning—are enhancing safety, engagement, and company culture. Key takeaways include:

• Meet Learners Where They Are—Literally: Use mobile-first platforms for communication and training with employees in the field. Choose tools that mimic social apps your employees already use for easy adoption and engagement.
• Keep It Short, Consistent, and Relevant: Build a regular cadence of bite-sized content. Prioritize clarity, brevity, and usefulness over length and formality.
• Listen First, Then Train: Actively monitor employee feedback channels. Use those insights to shape or update training in real-time.
• Create Clear, Structured Learning Pathways: Map out clear development tracks with self-paced content and targeted skill-building that employees can follow at their own speed.
• Use Technology to Reinforce Confidence in the Field: Consider QR codes, AR, or interactive guides to offer just-in-time training—especially for tools, processes, or tasks that aren’t used every day.

About Flagger Force

Flagger Force is a Safety-Driven®, industry-leading, short-term traffic control company serving the eastern United States. We leverage our best-in-class resources and expertise to support the nation’s expanding utilities, telecommunications, and other infrastructure-centered needs. We are committed to keeping our communities moving and that goes beyond traffic control. We strive to provide career and personal growth opportunities and give back to the communities where we live and work.

Learn more about Flagger Force microlearning technology partner, EduMe.

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