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Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
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Umesh Sachdev, cofounder and CEO of Uniphore, joins Shripati Acharya for a deeply insightful and very real conversation about what it actually takes to build and scale enterprise AI.
Whether you are a founder, a product leader or someone thinking seriously about enterprise AI, this episode will give you clarity on business AI you won’t find elsewhere.
What you’ll take away:
• A clearer understanding of what Uniphore does as an end-to-end enterprise AI and data platform
• Why so many AI pilots “fail” at first and how that failure can actually be meaningful progress
• How enterprises are achieving predictable outcomes using unitary agents, workflow orchestration, guardrails and fine-tuned SLMs
• The inside story of Uniphore’s strategic raise and why some of the world’s biggest AI and data companies chose to back them
⭐Episode Timestamps
00:00 Introduction
03:00 – What Uniphore Actually Does
05:47 – Why Enterprise AI Struggles to Scale Beyond Pilots
10:08 – The Determinism Problem: Why AI Gives Different Answers Each Time
12:32 – Unitary Agents and Workflow Orchestration for Predictable AI
14:00 – Small Language Models vs Large LLMs for Enterprise Use Cases
15:25 – Why Guardrails and Governance Matter in Real Deployments
16:39 – One Big Agent Fails but Ten Small Agents Work Better
20:40 – Why AI Pilots Fail and Why That Is a Good Thing
22:20 – Converting Experiments into Enterprise-Scale Adoption
24:26 – 35,000 Invoices a Week with Only Four Humans: ROI Case Study
26:25 – What Enterprises Really Look for in AI Systems
28:45 – Lessons from Building Across India and the US
32:51 – Why Founders Must Be Close to Their Biggest Market
34:44 – Structuring Teams Across Geographies for Global Scale
38:10 – The Journey of Building Uniphore Over Seventeen Years
42:36 – Hard Lessons Learned Along the Way
46:45 – Why NVIDIA, Snowflake, AMD and Databricks Invested
51:17 – How the Strategic Round Came Together
52:22 – Closing Note
If this conversation resonates with you, drop your biggest takeaway in the comments and subscribe for more in-depth founder and VC discussions.
#EnterpriseAI #Uniphore #ArtificialIntelligence #AIAgents #SmallLanguageModels #AIInnovation #AIinBusiness #FounderInsights #StartupLessons #TechLeadership #GlobalScale #FutureOfWork #PrimeVenturePartnersPodcast
181 episodes
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