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Why Most Shops Stay Stuck | Strategy, Scaling, and Busy Season Survival

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Manage episode 482632012 series 1399011
Content provided by Printavo. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Printavo or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
Bruce and Steven sit down to talk shop — literally. No guests, no fluff — just two print industry veterans breaking down the realities of running, growing, and surviving in the custom apparel world. They dig into: • Why most shop owners never make time to think strategically • The 5 stages of business growth (and where most shops get stuck) • How to avoid burning cash during busy season • What real customer success should look like in 2024 • And why Slack, surprise gifts, and T-shirt cannons might be your secret weapons 🧨 Whether you’re prepping for a busy season, feeling overwhelmed by growth, or just looking for that next-level operator insight — this one’s packed with practical wisdom and sharp humor. 🎯 Featured topics: • Making time to think (1.5% rule) • The accountability vacuum in small shops • Hiring, delegation, and leveling up your role • Customer success that builds brand loyalty • Emotional decisions in chaotic seasons • Creating unforgettable client experiences 📈 From half-a-million dollar shops to $10M+ operations, these lessons apply.
  continue reading

415 episodes

Artwork
iconShare
 
Manage episode 482632012 series 1399011
Content provided by Printavo. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Printavo or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
Bruce and Steven sit down to talk shop — literally. No guests, no fluff — just two print industry veterans breaking down the realities of running, growing, and surviving in the custom apparel world. They dig into: • Why most shop owners never make time to think strategically • The 5 stages of business growth (and where most shops get stuck) • How to avoid burning cash during busy season • What real customer success should look like in 2024 • And why Slack, surprise gifts, and T-shirt cannons might be your secret weapons 🧨 Whether you’re prepping for a busy season, feeling overwhelmed by growth, or just looking for that next-level operator insight — this one’s packed with practical wisdom and sharp humor. 🎯 Featured topics: • Making time to think (1.5% rule) • The accountability vacuum in small shops • Hiring, delegation, and leveling up your role • Customer success that builds brand loyalty • Emotional decisions in chaotic seasons • Creating unforgettable client experiences 📈 From half-a-million dollar shops to $10M+ operations, these lessons apply.
  continue reading

415 episodes

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