In this episode, Jason and Lap sit down with Gregory Burt from Photo Booth Support to pull back the curtain on the real MVP of the event world, tech support. From printer meltdowns and firmware headaches to the unsung power of showing up prepared, they cover it all. You’ll learn why backup gear isn’t optional, how support teams double as therapists, and how tools are changing the game with AI-driven assistance. Whether you’re a seasoned pro or still flying by the seat of your USB cable, this one’s packed with insight, war stories, and practical advice to keep your booth (and your sanity) intact.