Chris Svelnys, owner of Central Washington Legal Services, recalls his worst serve—slipping in the mud, injuring his leg, yet finishing the job—and his best, receiving compassion from an elderly woman on the day his grandmother passed away. Known for treating everyone with respect, he advises servers to stay safe, be professional, and build strong relationships with clerks, attorneys, and peers to grow their business.

00:00 Introduction to Process Server Daily 00:35 Meet Chris Svelnys & Central Washington Legal Services 02:05 How Chris Got Started Serving Papers 05:10 Family, East Coast Roots & Life in Washington 06:30 Worst Serve: Dog Bite, Locked Keys & the "Cursed" Property 10:40 The Mud Slip: Thinking His Leg Was Broken on a Trailer Serve 14:05 Lessons Learned: Safety, Terrain & Watching Your Step 15:20 Best Serve: Losing His Grandmother & the Kind Elderly Woman 19:00 Serving with Respect & Why Professionalism Matters 20:25 Winter Mountain Serves, Snow, and Keeping Clients Happy 23:05 Safety & De-escalation: Mind and Mouth as Primary Defense 25:10 Best Advice: No Paper Is Worth Your Life or Jail Time 26:10 Networking with Court Clerks, Attorneys & Other Servers 27:20 Final Advice for Struggling Servers & Episode Conclusion