The American healthcare system is one of the most innovative in the world. But it’s also riddled with complex challenges, such as access to affordable medications, inefficiency and administrative burdens, and communication barriers between providers. There’s clearly a better way—and at Surescripts, we have a unique sightline into what that may be. In this series, host Melanie Marcus, Chief Marketing Officer of Surescripts, sits down with today’s most inspiring and innovative leaders in healt ...
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Sheetal Rajpal, an amazing product leader with experience at Amazon, LendingTree, and PepsiCo joins the podcast to discuss the future of B2C subscription products (and all digital products, for that matter) and how ML, AI, data analysis, and more will be shaping that future.
Learn more at ProductVoices.com.
Chapters
1. The Future of B2C Subscription Products: The Impact of ML, AI, Data, & More (00:00:00)
2. Welcome to Product Voices, a podcast on product management. (00:00:02)
3. Guest shares their journey into product management. (00:02:51)
4. Future of machine learning and digital products. (00:05:15)
5. Focus on ethics and privacy in machine learning products. (00:06:48)
6. Augmented reality and enhancing the shopping experience (00:07:22)
7. The importance of timing and return on investment (00:09:02)
8. The influence of customer obsession on product management (00:10:37)
9. Using press releases and FAQs to refine ideas (00:13:04)
10. Differentiating one-way and two-way doors in product development (00:15:57)
11. Nuances of B2B versus B2C products (00:18:16)
12. The Future Impact of Machine Learning on B2C Subscription Products (00:20:55)
13. Understanding Consumer Behavior Through Data Analysis (00:28:30)
14. Understanding Customer Behavior: Qualitative vs Quantitative Data (00:29:35)
15. Moving Fast and Making Decisions with 70% of the Data (00:33:08)
102 episodes