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Manage episode 474934785 series 3656896
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1 - In this debut episode, we're discussing how exceptional customer service creates the foundation for successful projects.

You'll Discover:

📌 How today's evolving client expectations create opportunities for deeper partnerships
📌 Effective communication strategies that enhance project outcomes
📌 Practical approaches to transform feedback into mutual success
📌 How proactive service prevents common project challenges
Watch the full episode here!
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Chapters

1. Podcast intro (00:00:00)

2. Project Management Statistics (00:00:54)

3. Why Customer Service Is Crucial for Project Managers (00:01:46)

4. Consequences of Poor Customer Service (00:02:30)

5. Benefits of Excellent Customer Service (00:03:19)

6. Practical Strategies for Improving Customer Service (00:03:48)

7. Conclusion & Action Items (00:07:18)

6 episodes