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The Power of Exceptional Customer Service
Manage episode 474934785 series 3656896
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1 - In this debut episode, we're discussing how exceptional customer service creates the foundation for successful projects.
You'll Discover:
๐ How today's evolving client expectations create opportunities for deeper partnerships
๐ Effective communication strategies that enhance project outcomes
๐ Practical approaches to transform feedback into mutual success
๐ How proactive service prevents common project challenges
Join our team: flowium.com/career
Chapters
1. Podcast intro (00:00:00)
2. Project Management Statistics (00:00:54)
3. Why Customer Service Is Crucial for Project Managers (00:01:46)
4. Consequences of Poor Customer Service (00:02:30)
5. Benefits of Excellent Customer Service (00:03:19)
6. Practical Strategies for Improving Customer Service (00:03:48)
7. Conclusion & Action Items (00:07:18)
One episode
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