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In this episode of the Property Investors Podcast, hosts Russell Leeds and Anna Leeds discuss Airbnb's significant updates to their terms of service. They break down the key changes, including legally binding house rules, increased host support for rule enforcement, the ability to charge guests up to $500 for damages without prior approval, and new policies on monitoring messages for fraud and bypassing Airbnb. The hosts also talk about delayed payouts if refunds are likely, guests being liable for their friends, Airbnb's limited liability, and a favorable new cancellation policy. The conversation is detailed and insightful, providing listeners with a comprehensive understanding of how these changes impact both hosts and guests.
Time Stamps
00:00 Airbnb's Privacy Invasion: New Terms of Service
00:27 Hosts' Reactions to the New Terms
01:28 Legally Binding House Rules
02:52 Charging Guests for Damages
06:09 Handling Overstays and Legal Backing
09:22 Monitoring Messages and Fraud Prevention
15:31 Handling Direct Bookings: Ethics and Practices
16:57 Airbnb's New Delayed Payout Policy
19:50 Guest Liability for Damages
20:58 Host Liability and Insurance
22:41 Airbnb's New Cancellation Policy
26:38 Balancing Flexibility and Commitment in Bookings
30:38 Community Reactions to Airbnb Changes
31:00 Final Thoughts and Advice
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88 episodes