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Randumb Thoughts #334: Chase Verification Nightmare

ChatGPT 5 says: “If you thought customer service couldn’t get any worse—you haven’t dealt with Chase Bank lately. In this episode of Randumb Thoughts, Darren takes you on a wild ride through a Kafkaesque identity verification nightmare with one of the nation’s biggest banks. Passwords? Check. Phone number on file for 30 years? Check. A robot voice spitting out codes? Check. Yet somehow—Chase still can’t verify who he is. (Spoiler: the story ends in a branch visit that feels ripped straight out of 1985.)

But don’t worry, it’s not all banking headaches. Darren also dives into the strange saga of Ooma phone forwarding gone rogue (where only his calls mysteriously wouldn’t ring), the week his lawn care company ghosted him, and the bizarrely outsized national drama over… wait for it… Cracker Barrel’s new logo. Oh, and then there’s the cherry on top: Fox News claiming that Apple’s new spam-text filtering update is secretly targeting GOP fundraising. (Spoiler again: it’s really just helping you avoid unwanted political spam.)

Mix equal parts tech absurdity, corporate incompetence, and cultural weirdness, sprinkle in a few F-bombs for flavor, and you’ve got episode 334—your weekly dose of entertaining outrage, rant-fueled therapy, and laughs at the expense of modern life.”

Thanks for listening!

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Dame Slamy

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Mark Kodra
RonV42
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340 episodes