In this episode of Reliability Radio, Jennifer Gatza from Maven joins Jonathan Guiney and Brendan Russ to discuss a common problem in the Maximo® community: the "shiny object syndrome." Jennifer, a computer engineer by background, shares her powerful insight that putting technology first—before process and strategy—is a critical pitfall that leads to poor outcomes and user frustration.

She details Maven's objective, disciplined methodology for guiding clients, which starts with a focus on core asset management principles and the establishment of robust governance. The conversation provides a roadmap for success: hone your fundamentals in Maximo Manage, take an incremental step with the Health module, and then strategically expand to advanced applications like Predict. This is a must-listen for anyone who wants to ensure their Maximo journey delivers sustainable value, not just a collection of cool tools.